Queens Park Carpet Cleaners Modern Slavery Statement

This Modern Slavery Statement is made by Queens Park Carpet Cleaners in relation to the steps we are taking to prevent modern slavery and human trafficking in our business operations and supply chains. We recognise that modern slavery is a serious crime and a violation of fundamental human rights. We are committed to acting ethically and with integrity in all our relationships and to implementing effective systems and controls to ensure that modern slavery is not taking place.

Our Business and Supply Chain

Queens Park Carpet Cleaners provides professional carpet and upholstery cleaning services to residential and commercial customers. Our operations are supported by a network of suppliers who provide cleaning products, equipment, uniforms, and support services. While our direct workforce is relatively small and closely managed, we understand that the risk of modern slavery can exist deeper in supply chains, especially in the production of cleaning chemicals, textiles, packaging, and equipment manufacturing.

Zero-Tolerance Approach to Modern Slavery

We operate a zero-tolerance policy towards all forms of modern slavery, including forced labour, bonded labour, child labour, human trafficking, and exploitation through coercion or deception. This policy applies to all employees, agency workers, contractors, and suppliers who work with or on behalf of Queens Park Carpet Cleaners. We expect everyone associated with our business to uphold the highest standards of human rights, dignity, and fair treatment. Any breach or suspected breach of this policy will be treated seriously and may result in termination of contracts or working relationships.

Supplier Standards and Audits

We are committed to working only with suppliers and service providers who share our values and comply with relevant labour, employment, and human rights legislation. As part of our procurement process, we assess potential suppliers on their ethical standards, including their policies on modern slavery and labour practices. We are developing a structured supplier due diligence process and aim to prioritise suppliers who can demonstrate transparency and responsible sourcing.

We reserve the right to carry out audits of our suppliers, either directly or through independent third parties, to verify that they meet our standards. These audits may include reviewing employment records, working conditions, and health and safety practices. Where non-compliance is identified, we expect prompt corrective action. If a supplier is unwilling or unable to resolve issues to our satisfaction, we will review and may end the commercial relationship.

Reporting Concerns and Whistleblowing

We encourage all employees, workers, and stakeholders to speak up if they suspect that modern slavery or human trafficking may be occurring in any part of our business or supply chain. Concerns can be raised through internal reporting channels, including direct escalation to line managers or senior management. We are committed to maintaining a culture where concerns are welcomed and properly investigated, and where individuals raising issues in good faith will not suffer any form of retaliation or disadvantage.

All reports of suspected modern slavery will be treated seriously, investigated promptly, and handled sensitively. Where appropriate, we will cooperate with law enforcement and relevant authorities to address and remedy any identified issues.

Training, Awareness, and Continuous Improvement

We recognise that effective prevention of modern slavery requires ongoing awareness and vigilance. We aim to provide appropriate guidance to staff involved in recruitment, procurement, and supplier management so they understand the risks and warning signs of modern slavery. We seek to build long-term relationships with responsible suppliers and to collaborate with them on improving working conditions and human rights protections across our supply chains.

Monitoring, Accountability, and Annual Review

Responsibility for overseeing our approach to modern slavery sits with the senior management of Queens Park Carpet Cleaners. They are accountable for ensuring that appropriate policies, procedures, and controls are in place and are effectively implemented. We monitor the effectiveness of our actions through regular review of our procurement practices, supplier performance, and any raised concerns.

This Modern Slavery Statement will be reviewed annually to reflect our progress, changes in legislation, and developments in best practice. Updates will be approved by senior management and made available to our customers, suppliers, and other stakeholders. Through continuous improvement and open engagement, Queens Park Carpet Cleaners is committed to playing its part in the elimination of modern slavery and human trafficking.